New Delhi: Just a day before India stops all international flight operations from Sunday, airports in Delhi witnessed chaotic scenes throughout the day and into the night as passengers stood in queues for over 12 hours with medical screening facilities unable to cope with the surge of returning Indian travellers.
On Thursday, the health ministry issued a travel advisory that no international commercial passenger shall take off from any foreign airport for any airport in India after GMT midnight of March 22, that is 5.31 am local time in India. For now, the prohibition on any international flights continues till March 29.
With strict screening guidelines imposed, the implementation seems to have clogged up services as there was not enough medical manpower to quickly move the passengers through the airport. A large number consisted of students from the US where universities have closed hostels.
A Twitter user with the handle, @himalayatshp569, posted a seven-second video that showed people sitting choc-a-block on the floor. “Landed 1030am..7 hours in and still to reach immigration. Been told 4 more hours. No food no water. Are u serious,” he posted at around 8.10 p.m.
@DelhiAirport @HardeepSPuri @PMOIndia @MoCA_GoI @MoHFW_INDIA @AAI_Official
Landed 1030am..7 hours in and still to reach immigration. Been told 4 more hours. No food no water. Are u serious. pic.twitter.com/WjC6DRGq9s
— Vc (@himalayatshp569) March 21, 2020
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After getting a boilerplate reply from the Delhi airport twitter account, he asserted that no water was being provided.
@DelhiAirport the latest situation..where is the food and water u talking about..
2 friends kids there since 8am and 1030am..and mine just landed. People are fighting now to get ahead. pic.twitter.com/3gG0f7xP6S— Vc (@himalayatshp569) March 21, 2020
Two hours later, he was still tweeting travails about the confusion and disarray at Indira Gandhi international airport.
Similarly, another passenger Sobham Choudhuri castigated the airport at around 6 pm for not anticipating the rush, after the ban on international flight operations. He had already been in queues for screening for about 10 hours.
@DelhiAirport PATHETIC STANDARDS OF OPERATION!! You guys knew Indians from all over the world would be pouring in over the weekend thanks to the travel ban!! Still you guys did NOTHING to prepare for the rush! My ET 686 landed at 8:05am today and I am still stuck at the airport!
— Sohham Choudhuri (@ChoudhuriSohham) March 21, 2020
“It took me a total of 12 hours to get done with the entire process. While the measures are absolutely necessary at this time, they really needed a better execution. Things were very haphazard right from the beginning sadly,” he told The Wire.
All of them were also expressing concern that the packed, crowded spaces could further lead to a spread of novel coronavirus.
Deepak Mahnot tweeted to Delhi airport that his son had already waited for seven hours in an “extremely hazardous queue”. He also posted a video of passengers with their masks standing in multiple queues in very close quarters.
Terrible state of affairs at the Delhi International airport. My son landed from New York and has been an extremely hazardous crowded queue for the last SEVEN HOURS. No food. Anyone listening. Seems another 3-4 hrs to go. #DGCA @MoCA_GoI @DGCAIndia #Moca
— Deepak Mahnot (@dmahnot) March 21, 2020
— Deepak Mahnot (@dmahnot) March 21, 2020
Extremely Unsafe! One of my friend landed in Delhi International Airport from Singapore… He says ~4k people “queued up” for medical checkups since last 5 hrs … Putting each life in danger and the many more they will come in contact with. (as on 21-03-20)
#CoronaChainScare pic.twitter.com/0OGZUtakwz— Sumit Sarkar (@SumitSarkarAnda) March 21, 2020
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This is no way to deal with a pandemic situation. Delhi airport for the last three hours. Huge queues waiting to be health checked on arrival. No social distancing. @MoHFW_INDIA @PMOIndia @narendramodi pic.twitter.com/RMWhBgp7uM
— Arun Visweswaran (@arunvisweswaran) March 21, 2020
A doctor, whose son had been in line for over 15 hours, said that the complaint was not about food or water, “but packing them like sardines in a box” which was medically ill-advised during this pandemic.
I am a doctor myself and no complaints about no food or water but packing them all like sardines in a box is totally different from message of maintaining distance . Why can’t we be better prepared, why excuses all the time !
— Amarpreet (@hardeepamar) March 21, 2020
With elderly passengers, their children were tweeting about the plight of their parents.
@DrSJaishankar @HardeepSPuri my mom and dad are at Indira Gandhi international airport and they are really pissed off. They landed at 12:30 and still in que and actually no body at airport is having any guide line that What to do!! Strange!!
— utopia jewels (@UtopiaJewel) March 21, 2020
Dorje Rabgye had tweeted a photo at 2.31 pm showing the long lines inside the airport, where his brother had landed from the airport.
Current scene at Delhi Airport… failure at state and national government levels. @ArvindKejriwal @PMOIndia pic.twitter.com/q62e6LKga0
— Dorje Rabgye (@DorjeRabgye) March 21, 2020
His brother finally came out of the airport at around 1 am.
Speaking to The Wire, Rabgye’s mother who was waiting to receive her son, was nearly in tears. “They were waiting for 12 hours. No food and water. There is no social distancing and they are packed and sitting together like criminals. Are we criminals?”
Many of the passengers were criticised by others for complaining, but they pointed out that they were just asking for more manpower facilities.
At around 11.21 pm, civil aviation minister Hardeep Singh Puri tweeted that they were increasing the number of counters from 40 to 60.
Before the week long ban on international flights, there is a surge in numbers of passengers.
While things are smooth at other airports, in Delhi the situation is crowded but orderly. #IndiaFightCorona@MoCA_GoI @AAI_Official @MoHFW_INDIA @DelhiAirport pic.twitter.com/N7DWeuCrHY
— Hardeep Singh Puri (@HardeepSPuri) March 21, 2020
He also claimed that the situation in Delhi airport was crowded, “but orderly”.
One of the replies to Puri’s tweet was from Ramya Bala Prabhakar, who posted, “12 hrs and counting!!!”. She had landed at Air India from New York at noon – and was still finishing all the formalities past midnight.
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“I’m sorry sir but the situation is anything but orderly. We were herded like sheep, security forces let people group together and formed a barricade rather than make orderly lines. When I suggested they create lines I was told that for so many people lines couldn’t be created!!!,” she posted
Several people have started feeling weak, we’re told that we’re facing another 3-4 hrs of standing and waiting to be screened. To remind you we’ve been standing since noon today without decent rest, especially for passengers from the US it’s a very long flight too. pic.twitter.com/YCVfr3Nm56
— Ramya Bala Prabhakaran (@PRamyaBala) March 21, 2020
Flew from JFK today Air India that landed at half past noon. Since then I amd several others have been subjected to this ordeal.
— Ramya Bala Prabhakaran (@PRamyaBala) March 21, 2020
#DelhiAirport supplies food and water… For the long lines of eternal waiting pic.twitter.com/3lMNS9iJQI
— Ramya Bala Prabhakaran (@PRamyaBala) March 21, 2020
The extremely long hours of waiting meant that most of the travellers would have missed their domestic connections. With curfew imposed from 7 a.m., domestic flight operations on Sunday would be skeletal, which added a further layer of worry for incoming passengers and their relatives.
My son is stuck at airport and has missed the domestic connection without food and water. Can the authorities help?
— Rahul (@Rahul61033874) March 21, 2020
My son landed from IAD at 1210 pm and still nothing is clear. He has missed his connection to Kolkata. Howcairline is going to help him – no clarity.
My son has not taken any food for last 12 hrs. Please help the students such that they can be united with their patents.— DIPANKAR GHOSH (@21543ghoshd) March 21, 2020